The carpet cleaning industry has been regulated
since 1994. To protect your investment, Natra Carpet Cleaning provides a service
which exceeds the Australian Standards AS/NZ 3733-1995.
We have a Code of Practice. Issues covered in this code include
standards of equipment to be used, maintenance of Public and Products Liability
insurance policies, and customer service conduct guidelines.
The Natra Cleaning Clean
Pre-inspection report and evaluation of any particular
problems
you may have with a written quote. For a top quality 7 step clean
we offer the following:
- Pre-vacuum with hospital grade
filtration to 0.05 micron to meet the Australian Standard AS/NZ 3773-1995.
Most important for asthma and allergy suffers.
- Hot pre-spray of cleaning agents
(unless using specialty products) to sanitize.
- Rotary buff/scrub of cleaning
agents to ensure thorough soil separation (particularly on heavily soiled
carpets.)
- Removal of cleaning agents and
suspended soils by deep pile hot water extraction, commonly referred to
as the "steam clean".
- Conditioning and rinsing agents
at a temperature above 200 degrees F to remove any detergent residues to
leave your carpets cleaner, softer and longer a luscious, sweet smelling
carpet pile.
- Grooming of your carpets, to
give a uniform finish and help it dry quicker.
- Assist drying (air movers/blowers) will be provided
if required.
Water Damage
No-one likes to think that there may be a need to
deal with water damage restoration but we include the following since the
local area has had to deal with this problem on more than one occasion during
the wet season.
We are able to prepare an inspection report on notification of a potential
insurance claim. The report will cover the following:
- Assess the extent of damage
- The likelihood of successful restoration
- Provide an estimate of the restoration cost, not only
for completion of the task but for preparing the notification report of
a potential insurance claim. It is the practice of some carpet cleaners/restorer
to merely extract excess water from the carpet, and rely on air blowers
to dry the carpet and underlay.
- This method slows down the drying process and can allow
mildew and mould to develop on the jute secondary backing of the carpet.
Wherever practicable, we remove wet underlay, extract excess water from
the carpet and then install air blowers.
- Where a carpet is directly glued to the floor excess
water is extracted and air blowers installed.
Maintain
the Care of Fabrics in your Home
Good health is priceless. The value of home decor
fabric is substantial and includes carpets, upholstery, bedding and
more. We wash the floor regularly and wipe surfaces often to keep things clean
and fresh.
Generally people give more thought to servicing their car on a regular basis
to maintain its efficiency and performance. Regular maintenance of fabric
used in our homes on a regular basis will not only prolong its life and protect
the investment, but it will also clean and freshen it to preserve and maintain
a healthy environment.
We recommend a 12 monthly maintenance.
A trained professional can provide
the correct treatment to optimise performance in the most time and cost effective
way. It is a small investment when compared to early replacement cost or the
loss of health and vigor and/or medical costs.
VACUUMING
The most important maintenance step is proper vacuuming.
Regular and thorough vacuuming at least once a week and more often in heavy
traffic areas will remove soil and dirt particles before they become embedded
into the pile of the carpet. Remember you cannot over-vacuum and vacuuming
should begin the day the carpet is installed. Frequent vacuuming is your carpets
best friend.
SPOT AND SPILL REMOVAL
One of the most crucial areas of carpet maintenance
is the removal of spots and spills. Acting quickly is the key to success when
anything is dropped or spilled and always having the necessary cleaning materials
at hand are of the utmost importance. Follow the spotting chart guidelines
or refer to a qualified ACCI professional for help.
Should your carpet suffer an accident, follow these five steps.
- Scoop up solids before cleaning.
- Blot as much liquid as possible
using clean white towelling or paper towel.
- Clean as per the directions on the
Hints Page
- Blot dry with absorbent material such as paper towelling
or use cold air fan to complete drying
CAUTION! .... Rubbing or scrubbing will cause
permanent pile distortion.